Returns

Without prejudice to your statutory right of revocation, we grant you a voluntary take-back guarantee extended to a total of 30 days for articles which are also subject to the statutory right of revocation. The prerequisite for the 30 day take-back guarantee is that you have worn/tried out the goods only for fitting, as in a retail shop, and that you return the goods completely, in their original state, intact and without damage, in the original retail packaging.

Used jewellery - Any jewellery on the site described as "used" has the potential to show signs of wear and tear. Silvercryer will attempt to show any signs of this as clearly as possible but if you feel unhappy with your item on reciept please return to us for a full refund.

Return Costs - The immediate cost of returning the goods shall be borne by you if returned for the reason of revoking choice to purchase goods.
If the reason for return is that you feel the items where mis-described or damaged en-route then cost of return will be refunded once they have been returned to us.

Refund shall never surpass the total cost of goods plus the return shipping cost.

 

Please contact us for return address etc - 

admin@silvercryer.com