Terms & Conditions

General Terms and Conditions of Silvercryer.com
1. Scope
These General Terms and Conditions (GTC) shall apply to all orders made via the web shop at silvercryer.com. The version of the GTC current at the time of order shall be applicable. Deliveries are only possible within England, Scotland, Wales and Northern Ireland. The agreement is concluded exclusively in the English language. For deliveries to other countries, please refer to our eBay shop where certain item are listed with international shipping.

2. Conclusion of Agreement
The displaying of articles in the web shop does not constitute a contractually binding offer from Silvercryer, but is only an invitation to place an order. You can find the minimum order value in the price table. You may only order articles in typical household quantities or in the maximum quantity indicated on the respective product detail page. If you click on the button "Buy now" you place a binding order for the articles contained in the shopping basket. We will send you an order confirmation by email immediately after receipt of your order. This does not constitute the conclusion of a purchase agreement. An agreement will only be concluded if we have expressly accepted your order or we have executed delivery to the corresponding extent. We will store the text of the purchase agreement (the content of your order as well as these GTC) and we will send it to you upon request. Silvercryer shall remain the owner of the goods until complete payment of the purchase price.

3. Prices and Shipping Costs
The prices indicated in the web shop at the time of order shall be applicable. The prices indicated include the statutory value added tax. Shipping costs and other potential separate charges incurred depending on the payment method will be added.

Orders of £0.01 up to £39.99 will be posted at £3.49 shipping costs (UK only). £8 shipping on all orders under £150, any orders surpassing this amount will be free of shipping fees (UK only)

4. Delivery and Time of Delivery
Certain items will require us to print and produce them before shipping. All items included in the purchase will be held until they are ready to go and will be shipped at the same time. This will not add any more than 3-4 days onto delivery times but in rare cases it does the customer will be informed and given the choice about how to proceed with the order.
Silvercryer shall be entitled to extend the delivery period if our supplier does not deliver the goods correctly or on time despite a proper order (congruent covering transaction) and we are therefore unable to meet the delivery deadline vis-à-vis you. This does not apply if we are responsible for the non-availability of the goods on the delivery date. Silvercryer will inform you immediately about the non-availability and inform you of the new delivery date.

5. International Customer Service

All orders to the U.S. are subject to the same terms and conditions mentioned.
At this time any other international transactions will take place via eBay and will be subject to their terms and conditions, please see their site for further information.

6. Returns
Without prejudice to your statutory right of revocation, we grant you a voluntary take-back guarantee extended to a total of 30 days for articles which are also subject to the statutory right of revocation. The prerequisite for the 30 day take-back guarantee is that you have worn/tried out the goods only for fitting, as in a retail shop, and that you return the goods completely, in their original state, intact and without damage, in the original retail packaging.
Used jewellery - Any jewellery on the site described as "used" has the potential to show signs of wear and tear. Silvercryer will attempt to show any signs of this as clearly as possible but if you feel unhappy with your item on receipt please return to us for a full refund.
Contact: admin@silvercryer.com
Return Costs - The immediate cost of returning the goods shall be borne by you if returned for the reason of revoking choice to purchase goods.
If the reason for return is that you feel the items where mis-described or damaged en-route then cost of return will be refunded once they have been returned to us. Refund shall never surpass the total cost of goods plus the return shipping cost.

7. Promotional Codes -
We reserve the rights to end any promo codes at any time.

8. Free Articles
If any free items are included in with the goods on receipt we reserve the right to expect those back if the purchased good are also returned. Any returned orders with goods unreturned will be subject to fees at the costs of goods provided. (we will still refund your order but will discount the costs of kept items from the total)

9. Personal Information
Any information provided at the time of sale shall not be used or pass on to any other persons not involved with the specific sale of the goods unless otherwise mentioned below -
Couriers/Shipping companies - Will be provided the necessary information to carry out the delivery of goods

Final Provisions
We thank you for the trust you have placed in us and for your interest in our company. Our customer service will be pleased to answer any questions you may have. We are looking forward to your order.